Ship fixes,not follow-up questions.
They find the bug.Tapt hands it to your developer — fixable.
Most bug reports get lost in translation between the person who saw it and the person who can fix it. Tapt closes that gap automatically — by attaching the technical context the reporter couldn’t have collected on their own.
Non-technical user
Support · Founder · Designer · Customer
Tapt
The bridge
- Screen recording
- Console + network logs
- AI-written repro steps
- Annotations & voice note
Developer
Reads the evidence. Ships the fix.
Without Tapt, every step in this flow becomes a Slack thread, a screen-share, or a guess.
Customer reports a broken checkout
- The problem
- A customer says “checkout is broken.” The screenshot they sent shows the wrong page. The agent can’t open dev tools, can’t read the network tab, can’t describe the failing API call.
- Tapt fills the gap
- The agent reproduces the issue in their own browser and clicks record. The extension grabs the failed POST /checkout, the 500 response body, and the cookies set at the moment of failure.
- Result
- The dev opens the link, sees the request body and stack trace, and ships the fix without ever pinging the customer back.
Founder spots a regression on mobile
- The problem
- The founder notices the dashboard chart looks wrong at phone width. They try to describe it in Slack — three messages later the dev still doesn’t know which page or which chart.
- Tapt fills the gap
- Founder opens the page on a phone-sized window, hits record, annotates the wrong bar, and adds a voice note: “should match the totals in the table below.”
- Result
- Dev sees the screen, the route, the rendered DOM, and the AI’s draft repro steps in one ticket. No “which dashboard?” thread.
Designer catches a flicker in a modal
- The problem
- A designer notices the modal flickers when reopened twice. The bug is hard to demo without a live screen-share, and screen-shares don’t leave behind anything the dev can re-watch.
- Tapt fills the gap
- They open the extension, hit record, reproduce the flicker. Console logs, network calls, and DOM events are attached automatically — no setup, no dev tools required.
- Result
- Dev scrubs the recording, spots the duplicate event listener firing in the console, and patches it the same day.
Skip the “can you reproduce it?”ping-pong.
From “I found a bug” to “we shipped a fix” in three steps — with AI writing the triage so your team doesn’t have to.
Start a ticket from wherever you are
One click in the web app or Chrome extension and you’re filing a structured ticket — not a clip. No extension required; install it when you want console and network logs attached automatically.
Add evidence that actually helps
No more screenshot-of-the-wrong-page. Attach a recording, annotated screenshot, meeting audio, or paste an image — and the extension auto-captures the console and network traffic that made the bug happen. So the report carries its own proof.
Share, discuss, and ship the fix
One link. Everyone sees the recording, the logs, the comments, and the AI’s severity / root-cause draft in one place — instead of five Slack threads, a screenshot in Figma, and a ticket in Jira.
Show the bug.Don’t describe it.
Words lose detail. Screenshots leave out the click that caused it. Video misses the failing network request. Tapt lets you attach any format that proves what broke — screenshots, screen recordings, meeting audio, auto-captured console and network logs — without leaving the page you’re on. So developers see what you saw, and AI gets the context it needs to do the triage for you.
4 Screenshot Modes
Attach crisp visuals to any issue: visible viewport, full-page stitch, custom area, or responsive presets (iPhone, iPad, Galaxy, Pixel)—from one extension popup.
Screenshot Annotations & Save & Share
Highlight what matters on an issue: arrows, rectangles, text, blur, and more. Save to the report and share the same way as video—one link for the whole issue.
Auto Console & Network Logs
Every issue can include live technical context: console.log/error/warn and HTTP requests captured automatically (with the extension) while you work. Zero setup for repro details.
Screen Recording with Webcam & Mic
When an issue needs motion or voiceover, record screen, tab, or window with optional mic and webcam bubble—attached to the same report as logs and screenshots. Floating overlay shows time and size; free accounts include 5GB total storage.
Smart Capture
Pinpoint UI bugs fast: hover or drag to select any element and Tapt snaps to the closest DOM node. Export at preset sizes (OG, Twitter, 4K, and more) with smart background, padding, and shadow controls—ideal evidence on an issue.
Paste & Export
Drop clipboard images or files straight into a report, then export at any size with auto-matched background and padding—handy when the issue already lives in another tool.
Meeting audio
Capture tab or window sound with the browser’s share-audio option, mix in your microphone when you need voice context, and file it as an audio-only issue—ideal for standups, interviews, and calls where video isn’t the point.
Recording Privacy
Blur sensitive regions for the whole recording and block entire tabs from screen or window capture—so customer data never ends up on the issue by mistake.
Instant Shareable Links
One shareable link for the whole issue—video, meeting audio, screenshots, logs, comments, and AI insights together. Deep-link with ?t= on playback so everyone lands on the exact moment.
Works in the Browser
Create and manage issues from the web app: record screen, capture meeting audio, screenshot, or upload without installing anything. Quick-access widget jumps you to capture or the dashboard. Add the extension when you want automatic console and network logs on every report.
Responsive Device Screenshots
Emulate iPhone, iPad, Galaxy, and Pixel viewports in the browser and capture at that resolution—layout and breakpoint issues with proof.
Chrome Extension
Capture richer issues from any site: toolbar access to record, meeting audio, screenshot modes, pause/resume recording, timers, and usage tracking—stay in flow without juggling tools.
Catch the bug where it happens.
Click the extension, start recording, keep testing. Console events, network requests, screenshots, and meeting audio attach to the ticket on their own — so you never have to reproduce the bug a second time just to describe it.
One click to record, capture meeting audio, or screenshot — without leaving the page you're testing.
The failing console error and the red network request land on the ticket automatically. You don't have to think about it.
Visible page, full page, selected area, responsive device, smart DOM capture, or paste — pick the shot that actually proves the bug.
When a screenshotneeds more than just the screenshot.
Circle the broken button. Blur the customer’s email. Drop a device frame around it so the developer sees it on mobile. 31 annotation, privacy, and layout tools right in the browser — so your screenshot says exactly what you meant, the first time.
In-app editor
Edit screenshots in the browser — no extension required.
Persist annotations
Vector annotations saved per report; re-edit anytime.
Blur & highlight
Mark sensitive or focus regions; re-editable.
Crop & canvas size
Trim screenshot and set export dimensions (1x, 2x, custom).
Richer text & shapes
Fonts, dashed borders, rounded corners, arrows.
Stickers & callouts
Numbered circles, BUG, FIX, TODO, symbols.
Export options
PNG at 1x/2x, custom width, print, copy with annotations.
Device frames
iPhone, browser chrome, step layouts — wrap any screenshot.
Layers & z-order
Bring forward, send back, lock, hide elements.
Alignment & snap
Guides, grid snap, align left/center/right, distribute.
Duplicate & style copy
Ctrl+D duplicate; copy stroke/fill to another element.
Keyboard shortcuts
Delete, undo/redo, nudge with arrow keys.
Comment pins
Pin comments to regions on the screenshot; click to jump.
Version history
Save versions and restore to a previous state.
AI alt-text & caption
AI suggests accessibility alt-text and captions.
Eyedropper
Pick color from the screenshot for stroke or fill.
Watermark
Optional logo or text watermark on export.
Before/after layout
Side-by-side or slider comparison of two images.
Accessibility
Editable alt-text and region landmarks for screen readers.
Grid overlay
Toggle grid while editing; snap to grid.
Zoom & pan
Zoom in/out and pan on large or high-DPI screenshots.
Rulers & guides
Rulers in px; drag guides for precise alignment.
Multi-select & group
Marquee select, Shift+click; group/ungroup elements.
Paste image
Ctrl+V to paste an image onto the canvas.
Recent & favorite colors
Reuse last-used and saved colors in picker.
Annotation presets
Save and apply styles across reports.
Emoji & symbol picker
Quick insert ✓, ✗, →, numbers for callouts.
Link from annotation
Make shapes or text clickable (URL) in export.
Fullscreen / focus mode
Maximize canvas and hide sidebars while editing.
Multi-page report
Multiple screenshots per report with per-page annotations.
Screenshot from URL
Add image from URL for comparison or context.
Triagewrites itself.
Stop reading every new ticket to set severity, add tags, guess at root cause, and check for duplicates. Tapt’s AI drafts all of it — severity, priority, tags, reproduction steps, root cause, fix suggestion, duplicate detection, and more — the moment the report is filed. Your team reviews the bug instead of labeling it.
Run All with One Click
Hit a single button to run all 18 AI analyses sequentially — severity, priority, repro steps, root cause, fix suggestions, and more.
Natural Language Search
Search across 12 fields using plain English. Ask for "critical login bugs from this week" and get precise, ranked results with matched field highlights.
Duplicate Detection
AI compares new reports against your entire history and flags potential duplicates with similarity scores to keep your backlog clean.
Severity & Priority
Auto-classifies bugs as critical/high/medium/low with P0–P3 priority labels.
Auto-Tagging
Tags bugs with categories like UI, Performance, Crash, Auth, API, or Security.
Reproduction Steps
Generates step-by-step instructions to reproduce the bug from video & logs.
Root Cause Analysis
Analyzes console & network logs to identify the probable root cause.
Log Summary
Condenses hundreds of console and network events into a concise overview.
Stakeholder Summary
Non-technical summary for PMs and stakeholders who need the big picture.
Suggested Fix
AI debugs the issue and suggests code fixes and debugging strategies.
Duplicate Detection
Compares reports and flags potential duplicates with similarity scores.
Accessibility Audit
WCAG compliance audit with scores, issues, and actionable recommendations.
Performance Analysis
Detects performance bottlenecks with impact ratings and optimization tips.
Security Scan
Scans for security vulnerabilities with severity levels and fixes.
Test Case Generation
Generates test cases to verify the bug is fixed and prevent regressions.
Sentiment & Urgency
Detects reporter frustration and urgency to help prioritize responses.
Report Translation
Translates bug reports into any language for global, distributed teams.
Weekly Digest
AI-generated summary of all bugs from the past week for standup & planning.
Report Comparison
Side-by-side AI diff between two bug reports highlighting similarities.
Natural Language Search
Search reports with plain English — "critical login bugs from this week".
Smart Assignment
Suggests team members to assign bugs to based on expertise and bug type.
When words and screenshotswon’t do the job.
Some bugs need to be seen in motion. Attach a screen recording or meeting audio and reviewers get AI-generated chapters, annotations, blur, threaded comments, and frame-by-frame review — so they see exactly what you saw, not a best-guess reconstruction.
Video Player
12 featuresAI Video Chapters
Auto-generated chapter markers on the timeline from report context.
GIF & Clip Export
Export any time range as a WebM or animated GIF file.
Video Trimming
Trim your recording to a selected range and download the result.
Screen OCR
AI text extraction from the current video frame using report context.
Timestamp Deep Links
Share links that open directly at a specific moment in the video.
Error Heatmap
Red zones on the timeline marking where console errors occurred.
Thumbnail Preview
Hover over the progress bar to see frame-by-frame thumbnail previews.
Auto Slow-Mo
AI-detected bug moments auto-play at 0.5x speed so nothing is missed.
Playback Speed
Cycle between 0.5x, 1x, 1.5x, and 2x playback with one click.
Picture-in-Picture
Pop the video into a floating window while browsing other tabs.
Keyboard Shortcuts
Arrow keys for ±5s skip, spacebar play/pause, and more.
Fullscreen Mode
Expand the video to full screen for detailed frame inspection.
Annotations
6 toolsArrows & Shapes
Draw arrows, circles, and rectangles to highlight specific areas.
Text Labels
Add text annotations with customizable colors at any timestamp.
Blur & Redaction
Time-ranged blur regions that persist across configurable time windows.
Undo / Redo
Full history stack with Ctrl+Z / Ctrl+Y keyboard shortcuts.
Auto-Save
Debounced 800ms auto-save persists annotations to the database.
Timeline Markers
Colored dots on the progress bar show where annotations exist.
Comments
4 featuresThreaded Comments
Nested tree-structured comment threads with avatars and relative timestamps.
Timestamped Comments
Attach a video timestamp — clicking the badge seeks to that moment.
AI-Suggested Replies
AI generates contextual reply suggestions from report and thread context.
Edit & Delete
Comment owners can edit or delete their own comments with full control.
Dashboard & Reports
Reports Grid
Visual grid of bug reports with thumbnails, error/request badges.
Stats Overview
Aggregate stats: total reports, console errors, failed requests.
Storage Tracker
Visual storage bar with MB used, report count, and codec info.
Inline Editing
Edit report titles and descriptions directly with save/cancel.
Download & Share
Download media and copy shareable links from any report.
Copy to Clipboard
One-click copy screenshots directly to your clipboard.
Console & Network Logs
Scrollable panels with color-coded console events and HTTP requests.
Transcript Viewer
View AI-generated transcripts in a dedicated scrollable tab.
Simple,transparent pricing
Start free. Solo includes 20+ features: clip & trim, subtitles, assignees, audit log, bulk capture, SSO, and more. Paid plans are priced in USD.
Free
Free forever
- 1 workspace (Personal)
- 25 reports
- 5 GB storage
- 5 annotations per report
- 50 AI credits included (top up optional)
- Clip & trim, subtitles — Solo
- Assignees, due dates, custom statuses — Solo
- Screenshot diff, branded exports — Solo
- API, webhooks, Slack, audit log — Solo
- Bulk capture, scheduled captures — Solo
- Private share links, SSO — Solo
Solo
For growing teams
or $288/yr (~20% vs 12× monthly)
- Multiple workspaces, up to 10 members each
- 250 reports, 1.3 TB storage
- Unlimited annotations; 500 AI credits included (insights, OCR, triage — top up anytime)
- Clip & trim, subtitle generation (VTT)
- Assignees, due dates, custom status workflow
- Screenshot diff, branded exports (logo)
- Natural language search, custom AI instructions
- Extended retention (90/365 days)
- API, webhooks, Slack integration
- @mentions in comments, audit log, saved views
- Bulk export (ZIP), bulk & scheduled capture
- Private/expiring share links, dashboard analytics
- SSO / SAML
Custom
Contact us for pricing
- Unlimited reports & storage
- All Solo features
- Dedicated support
- SSO & compliance
All plans include screen recording, meeting audio capture, screenshot capture, annotations, and shareable links.
Let AI read every reportso you don't have to.
Every ticket ships with the video, console, network, and AI-written repro steps your developers need. Free for individuals; Pro and team plans when you scale.
Free plan includes up to 25 reports · No credit card required · Upgrade when you’re ready